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What's on the agenda
Join our exclusive annual event, crafted by and for the SynaptiQ community. Through workshops, sessions and networking, we empower you to shape our product roadmap while sharing insights and best practices.
08:00
Welcome: registration & breakfast
09:00
Opening Keynote: Seizing opportunity amidst volatility: innovation and leadership in turbulent energy markets
Discover how a holistic oversight, adaptable KPI calculations, and integrated digital tools help navigate dynamic market conditions.
Stef Goossens
CEO at 3E
Werner Coppye
CTO & Co-founder at 3E
Joris De Cuyper
Director of Product at 3E
09:45
Optimising operations at the BayWa r.e. global control center — a partnership journey
Learn how BayWa r.e. streamlined its digital toolchain to scale and improve its service delivery.
Simon Slapka
Managing Director Data Services at BayWa r.e.
10:15
From rooftop PV to full energy solutions: navigating a changing business landscape
Experience how SynaptiQ helped Sunrock adapt to tomorrow's energy reality.
Mark Pruissen
Director Asset Management at Sunrock
10:45
Coffee Break
11:15
From 2025 to 2026: building on progress & shaping what’s next
In this roadmap session, we look back at the milestones of 2025 and how they have set the stage for what comes next. We’ll outline the key focus themes for 2026, driven by market dynamics and evolving customer needs.
Anouk Hut
Head of Product Management at 3E
11:35
Best practices for working with alarms in SynaptiQ
Experience how Omexom operates a portfolio of over 600 plants through digital twin-enabled alarm workflows.
Wendy Vanlommel
Research Engineer at Omexom
12:05
How to get a grip on the situation after the 28 April blackout in Portugal and Spain
Relive how a 'first things first' approach enabled EDP to swiftly recover from a major grid crisis.
Miguel Lopes Mateus
Client Solutions - Monitoring & Operating Center EU at EDP Commercial
12:35
Batteries beyond basics: unlocking opportunities in a volatile energy market
Batteries can be a profit engine in today’s volatile energy market. But leaving control to others means leaving money on the table. In this session, you’ll learn how to cut through complexity, take charge of your battery strategy and unlock maximum value, from congestion relief to trading and balancing.
Norte room
Jan Willem Zwang
Founder at Stratergy
13:00
Networking Lunch
14:30
Training
14:30 - 16:15
Alarm-based workflow: optimise your control room efficiency
Learn how to work on an exception-based basis instead of using plant-by-plant monitoring based on graphs. In this training, we will explore the principles of SynaptiQ's alarm system, how to adjust your alarm settings, and best practices to increase efficiency in your daily workflows.
Nicole Neumann
Product Manager at 3E
training
14:30 - 16:15
Fundamentals of a Digital Twin
Digital Twins are everywhere, but what do we mean exactly with a physics-based Digital Twin, and what value does it bring? In this training, we will go through the core elements, input and output parameters of a Digital Twin and how it links to our alarm engine.
Denise Jacobs
Customer Success at 3E
Workshop
14:30 - 15:30
Curtailment monitoring, reporting and KPIs
With the rise of curtailment events and negative energy prices, understanding their impact has become essential for optimizing asset performance. In this workshop, we will look at practical examples of how to monitor and quantify curtailment, create meaningful reports, and define KPIs that help you assess losses, track trends, and make informed operational decisions.
Anouk Hut
Head of Product Management at 3E
Workshop
14:30 - 15:30
Energy trading principles: interactive battery game
During this workshop, attendees will participate in a battery game to learn the fundamentals of Battery Energy Storage Systems (BESS) and delve into optimal charge and discharge strategies for achieving the best economic outcomes.
Jan Willem Zwang
Founder at Stratergy
15:30
Workshop
15:30 - 16:15
Utility-scale plants: optimising control room operations
Join this interactive workshop on utility-scale solar plants. Explore workflows for trackers and bifacial panels, and share your insights on what needs to be in the SynaptiQ roadmap for utility-scale plants.
Werner Coppye
CTO & Co-founder at 3E
Workshop
15:30 - 16:15
Get acquainted with SynaptiQ's new configurator!
This session is dedicated to the launch of the new configurator in SynaptiQ that will be released soon. We will go through the available features together and show you how to use it, typical use cases, what can go wrong, and what's on the roadmap for next year.
Martina Alberti
Product Owner Data & Backend at 3E
16:15
Coffee Break
16:45
The impact of negative prices on control room operations workflows
Explore how the rise of negative prices is reshaping Voltalia’s control room operations, driving new challenges and adaptations in daily workflows.
Norte room
Ana Flores Rodrigues
VPH Portugal Coordinator - Global O&M Performance at Voltalia
17:10
Curtailment and the changing landscape of performance optimisation
Discover how advanced simulation allows explaining deviations from the original business plan.
Norte room
Thomas Loef
Team Lead Engineering & Realisation Solar at Eneco
Tom De Waele
Engineering & Realisation Manager at Eneco
17:35
From migration to automation: powering workflows with APIs
Learn how the SynaptiQ API enabled fast deployment of a large number of assets and streamlined operations through automation, drastically reducing manual effort and accelerating time-to-value.
Norte room
Thomas Dhuicq
Head of Supervision at Technique Solaire
17:55
Wrap Up
19:00
Networking dinner
08:30
Welcome: registration & breakfast
09:00
From EVs to PVs: lessons in scaling technical monitoring
From first-hand struggles with scaling monitoring to finding clarity with SynaptiQ: discover how smart analytics and alarms empower our operations every day.
Ludo Stanziani
Asset Monitoring Engineer at Everday
09:35
Proactive maintenance strategy for BESS: a case study
Discover how digital tools enable providing a higher quality O&M service to customers with BESS assets.
Konstantin Fellner
Head of BESS Asset Operations EMEA at BayWa r.e.
10:05
SynaptiQ at the core: powering global integration through API & Data Warehouse
Discover how to leverage the SynaptiQ API and Data Warehouse to seamlessly integrate a global IT ecosystem, positioning SynaptiQ not as a standalone tool, but as a central intelligence hub across operations.
Robin Gueux
Senior IT Project Manager at Engie
10:35
Coffee break
11:05
Training
11:05 - 12:40
Solar Analytics: use cases and best practices
This training teaches you the fundamentals of how our Solar Analytics engine works and how you can use it in your daily work. We will discuss several client use cases about tracker issues, soiling and cleaning schedules, curtailment quantification (energy & euros) and other losses.
Julien Deckx
R&D Engineer at 3E
Training
11:05 - 12:40
Create views and dashboards to gain efficiency in your day-to-day work
Learn how to transform data into clear, actionable insights for effective monitoring and decision-making by the creation of custom visualisations.
Denise Jacobs
Customer Success at 3E
Workshop
11:05 - 11:55
Reporting, data exports, transfers and interoperability via API
This session dives into several ways to report on your assets: via the Data Warehouse or Flexireports, via data pulls from our open API, integrations with 3rd party systems, and our latest beta-innovation: daily data transfers via Parquet files to feed your datalake.
Henrique Clemente
Service Owner - Professional Services at 3E
Workshop
11:05 - 11:55
Bringing SynaptiQ’s value to life for your customers
This interactive workshop helps you clearly articulate SynaptiQ’s unique value proposition compared to other platforms. Together, we’ll explore how to highlight the platform’s strengths, demonstrate tangible benefits, and connect these to customer needs.
Ashutosh Vats
Head of BESS Business Development
11:55
Workshop
11:55 - 12:40
Pro-active operations for BESS: alarms, recommendations and use cases
After a short introduction on current capabilities for BESS, this workshop will dive into future features for our BESS solution. Come to this session to discuss your most pressing feature requests, what you expect SynaptiQ to guide you in, and what would make your day-to-day life for BESS operations.
Eric Bonilla Minguillon
Product Manager Storage at 3E
Workshop
11:55 - 12:40
Co-location and hybridisation
As more plants become hybrid, the responsibilities of operators and asset managers change as well. This session dives into the challenges of hybrid operations, new workflows and KPIs for hybrid plants and self-consumption case studies. Participants will also have the space to share their input for the future roadmap.
Anouk Hut
Head of Product Management at 3E
12:40
The age of AI: do you trust the results?
This presentation highlights practical use cases of AI in the renewables sector, and discusses fundamental principles to get right.
Gofran Chowdury
Head of Innovation at 3E
13:00
Networking lunch
Don't miss out!
A community effort, spanning years
Discover the latest Connect Days events hosted by 3E ->
Connect Days 2024
Connect Days 2022
Inspiring & empowering the industry
This year’s edition took place at the Royal Flemish Theatre, bringing together 3E technical experts, SynaptiQ users and special guests. The program featured workshops, use cases, panel discussions and interactive learning sessions. Key topics included energy storage, curtailment and automated plant configuration.
Connect Days 2023
Connect Days 2022
The SynaptiQ users take the stage
Gathering more than 90 people, the SynaptiQ Connect Days 2023 welcomed more customer case studies, in addition of workshops and exclusive activities!
Connect Days 2022
Connect Days 2022
An edition focused on workshops!
Following our customers' wishes, the 2022 edition welcomed more breakout sessions than ever before! Attendees joined 3E in the fully renovated Brussels office to meet the team, exchange and optimise their practices.
Connect Days 2021
Connect Days 2021
Discovering the new SynaptiQ interface
After 2 years of pandemic, we were thrilled to welcome back our community in Brussels, for an offline edition of the SynaptiQ Connect Days! Our community got to learn more about the new user interface and catch up on the development of their practices.
Connect Days 2020
Connect Days 2020
Discovering the New SynaptiQ Interface
At this 100% virtual edition, we focused on interactive sessions that emphasized product features reviews and roadmap discussions. Did you join our virtual tables?
Connect Days 2019
Connect Days 2019
Training & Workshop at 3E’s Office
As requested by our community, we offered during this edition pieces of training and workshops adapted for 2 levels of experience: introductory or expert.
SynaptiQ Connect Days
Your roadmap to success!