3E NV/SA (hereinafter ‘we’, ‘us’ and ‘our’) understands the importance of the privacy of the users of its website and the protection of their personal data. This policy sets out how we handle and process your personal data.
We create and maintain an environment where the users of our website can be confident that their personal data will not be misused. We comply with the laws applicable to data protection such as the Regulation (EU) 2016/679 (also referred to as the General Data Protection Regulation) and the Belgian Data Protection Act. The aforementioned regulations concern the protection of personal data and provide you with rights over the said personal data.
2. What type of personal data do we collect when you visit our website?
It is not necessary to provide personal data to use most of our website.
We may collect the following categories of personal data and process them for the purposes stated below:
- First name and last name;
- Contact details (email, telephone number);
- Company name;
- Work address;
- Company profile;
- IP address;
- Product(s)/service(s) of your interest;
- Region of your interest;
- Nature of your enquiry.
Additional or optional data may be provided by you by filling out forms on our website or when we contact you (by telephone, email or at trade fairs or events).
With respect to the personal data that we may collect via our website or the devices that you use, these may be:
- Login details (username and password) for the personal/restricted areas of the website;
- Location data (collected via social media or the IP address of your device; GPS signals sent by your mobile device);
- Data we obtain from other websites, for example LinkedIn or Twitter.
We may also collect personal data from the public domain to check or update personal data previously collected or to manage or broaden our activities.
3. Why do we collect these data, on what legal basis and for how long we retain them?
We collect the personal data mentioned above to operate our website, to offer better navigation services based on your needs, to get in contact with you. The following table identifies the specific purposes of processing, the legal basis of processing and the retention period of the personal data that we have collected:
4. Will your data be shared?
We may share your personal data with our affiliate and subsidiary companies for internal administrative purposes, or for communication or prospect/customer management purposes.
Based on our legitimate interest, we may also share your personal data with third parties that assist us with our products, services and website. Some examples of third-party activities include the hosting of web servers, data analysis and statistics, and marketing support providers.
The entities mentioned above have access to your personal data but only when this is required to perform their activities. They are not permitted to use your personal data for any other purpose and we remain the data controller with respect to those personal data.
We may also share your personal data with third parties with whom you have asked us to share your personal data, such as social media.
We will not sell or lease your personal data to third parties.
We may disclose your personal data to enforce our policy, to comply with our legal obligations or in the interest of safety, in the public interest or for the purposes of legal enforcement in any country where we have affiliates or subsidiaries. We may follow up a request from a law enforcement agency, regulatory authority or government agency. We may also disclose personal data for the purposes of current or scheduled court cases or to protect our property, safety, people or other rights and interests.
Should 3E NV/SA be sold or merge with another company, your personal data may be made accessible to the advisor of the party to the potential transaction and transferred to the new company owners. In that case, we will take the appropriate measures to guarantee the integrity and confidentiality of your personal data. The processing of your personal data will be subject to this policy.
5. Transfer of your personal data outside the European Economic Area
For the purposes mentioned above, we may transfer your personal data to third parties, such as our affiliates or subsidiaries and service providers, in third countries (outside the European Economic Area (EEA)). The said transfers of personal data outside the EEA occur subject to appropriate safeguards. Please follow the procedure set out in the next section Your rights as data subject to obtain further information on personal data transfers.
6. Your rights as data subject
Data protection legislation provides various rights for you as data subject with regard to the processing of personal data, to ensure that you have sufficient control over the processing of your personal data.
a. Right of access/inspection
You are entitled to receive confirmation from us of whether we process your personal data. If we do process your personal data, you are entitled to request access to your personal data and certain information about it.
We will produce a copy of the personal data relating to you in our records upon request. Should you make repeated and disproportionate requests for copies of the said data, we reserve the right to charge you a reasonable fee.
b. Right to rectification
Should you determine that the personal data in our records is incomplete or incorrect, you are entitled to notify us in order for the necessary steps to be taken to complete or rectify the said data.
c. Right to erasure
You are entitled to request that we erase your personal data in certain circumstances. There are certain exceptions where we may not be under the obligation to comply with your request for erasure, for example when retention of your personal data is necessary to comply with legal obligations or in connection with legal claims.
d. Right to restriction of processing
You are entitled to request that we limit the processing of your personal data in certain circumstances, for example for the time necessary for us to establish whether your personal data is accurate.
e. Right to data portability
You are entitled to receive the personal data that you have provided to us in a structured, standard and machine-readable format. You are entitled to request that we transfer the personal data to another data controller (directly from us). This is an option when the processing is based on your consent and the processing is carried out via an automated procedure.
f. Right to object
Where your personal data is processed to pursue our own, or a third party’s, legitimate interests or for direct marketing purposes (including profiling), you remain entitled to object to the said processing. However, we may be entitled to continue processing the said data based on compelling legitimate grounds or in connection with legal claims.
g. Automated individual decision-making, including profiling
You are entitled not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you significantly. There are certain exceptions to this right, for example where the decision is authorised by an applicable law.
h. Right to withdraw consent
If you have consented to the processing of your personal data for a specific purpose of processing, you are entitled to withdraw your consent by sending us an email at firstname.lastname@example.org.
If you opted in to receiving commercial email messages, newsletters, etc. from us, you can unsubscribe if you change your mind by sending us an email at marketing@3E.eu or by clicking the “Unsubscribe” link or equivalent from the relevant email channel.
i. Right to lodge a complaint with a supervisory authority
In case you consider that the processing of your personal data infringes the General Data Protection Regulation, you have the right to lodge a complaint with the supervisory authority in the European Union Member State where you have your habitual residence or place of work, or of the place of the alleged infringement.
j. Procedure to exercise rights and other provisions
We can request that you verify your identity to ensure that your request is lawful and that we are sending the reply to a person entitled to make such a request and to receive the requested personal data.
Please note that we may refuse access to your personal data or may not be able to grant your request under specific circumstances, when we are entitled to do so under the applicable data protection legislation.
We make every effort to guarantee the security of your personal data. We have implemented reasonable technical and organisational measures to guarantee your personal data against accidental or unlawful destruction, loss, modification, unauthorised disclosure and/or unauthorised access to the data transmitted, saved or otherwise processed. Since the Internet is an open network, we cannot guarantee that unauthorised third parties will not be able to circumvent these measures or use your personal data for unauthorised purposes.
8. Third-party websites
This website may include links to third-party websites, services or applications. We will not be held liable for the content of these websites, services or applications, nor for the privacy standards and practices of the corresponding third party. You must read and understand the relevant third-party website, services and privacy/cookie policies before accepting cookies, accessing a website, service or application to ensure that your personal data is sufficiently protected.
9. Amendments to this policy
We may amend or update this policy to ensure that the information on how we process your personal data at that time is accurate. Any updated version of this policy will be available on this same webpage and will take effect upon publication. Please visit this webpage regularly to ensure you remain up to date on how we collect and process personal data, how and under what circumstances we use your personal data and when we share your personal data with third parties.
10. How to contact us
For further information on the collection and processing of your personal data through, or in relation to the use of our website, and to exercise your rights, please contact us at email@example.com.